Privacy Policy

Effective Date: April 9, 2026 | Last Updated: April 9, 2026

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create a business account, we collect your business name, phone number, email address, and business address.
• Client Information: Business owners may add client names, phone numbers, email addresses, and appointment notes.
• Booking Information: When clients book appointments through public booking links, we collect their name, phone number, selected service, and appointment preferences.
• Communications: Any messages, feedback, or support requests you send to us.

1.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: App interaction data, features used, screens visited, and timestamps.
• Log Data: IP address, browser type, pages visited, and access times when using our web services.
• Cookies: We use essential cookies to maintain session state on our web pages. See our Cookie Policy section below.

2. How We Use Your Information

• To provide, maintain, and improve the Service
• To process and manage appointment bookings
• To send appointment confirmations, reminders, and notifications
• To enable business owners to manage their scheduling operations
• To communicate with you about the Service, including updates and support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Between Business Owners and Clients: When a client books an appointment, their booking information is shared with the business owner. Business contact information is displayed on public booking pages.
• Service Providers: We use third-party services for hosting, database management, and communication (e.g., SMS notifications). These providers only access data necessary to perform their functions.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Storage and Security

Your data is stored on secure servers with encryption in transit (TLS/SSL) and at rest. We implement industry-standard security measures including:

• Encrypted database connections
• Secure session management
• Regular security updates and monitoring
• Access controls and authentication requirements

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Business data (appointments, clients, services) is retained for the duration of the business account. You may request deletion of your data at any time (see Section 8).

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data (see Section 8).
• Portability: Request a machine-readable copy of your data.
• Objection: Object to processing of your personal data in certain circumstances.
• Restriction: Request restriction of processing in certain circumstances.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

8. Data Deletion

You may request deletion of your personal data by:

• Using the "Delete My Account" option in the app Settings
• Submitting a request through our Data Deletion Request page
• Contacting us at the email address below

We will process deletion requests within 30 days. Some data may be retained as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).

9. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Cookie Policy

Our web services use the following types of cookies:

• Essential Cookies: Required for the booking system to function (session management, form submission).
• Functional Cookies: Remember your preferences (e.g., dark mode setting).

We do not use advertising or tracking cookies. You can control cookies through your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us